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Frequently Asked Questions (FAQs)


About Spendsy

Spendsy Limited was founded in Hong Kong by 4 graduates who wanted to address some common problems a business user and consumer face while dealing with discounts and coupons.

SMEs that use social media but are having a hard time managing customer’s contact due to limited resources and knowledge of using current CRM solutions. On the other hand, consumers suffer from the bulky and environmentally unfriendly printed coupons, as well as the broken linkage between online ads and offline shopping.

Therefore, through creating "Spendsy Wallet", we aim to allow:

  1. Businesses to use the Spendsy Wallet to create posts like in conventional social media: a photo, some description, but more importantly, now with ready-to-use offline-store-supported digital coupons.
  2. Consumers to create one single social profile and authorise their information to their interested businesses for latest updates and coupons.

Spendsy Wallet is an app platform created by us to connect SMEs and consumers to the cardless and paperless future.

Spendsy Wallet allows businesses to post social feeds with coupons attached.

Consumers can like, follow, share the business and its post. In addition, Spendsy Wallet allows consumers to store ready-to-use coupons given out by the different businesses.

For businesses, Spendsy Wallet allows you to post any promotional contents you have got and attract consumers to come spend at your shop. We will also provide you your coupon sales data so you can better target your customer group to increase your sales.

For consumers, Spendsy Wallet allows you to browse for your favourite shop, get promotions updates from them, and download and spend the discount coupons all in one app. Thus, reducing having multiple similar applications and messy folders in your phone.

Just try it out, and you will understand why you should use Spendsy Wallet 🙂

Our app is targeted to SMEs with social media usage but without functional CRM as a start, and any consumers who visit and shop at such SMEs.

We are currently recruiting all sorts of talents to strengthening our company, from front/back-end developers to business management to customer services. Email us a brief description of your interested duty along with your CV at career@spendsy.com and we will get back to you!

We are also looking for potential investors and partnership to help boost our development. Email us at partnership@spendsy.com or call us at +852 3707 2210.

Using Spendsy App – Business User

  1. Download the 'Spendsy Wallet' app from Google Play / App Store.
  2. Open Spendsy Wallet and you will arrive at the account choosing page.
  3. Select Business Account.
  4. Fill in your telephone number and email address and click the ‘continue’ button.
  5. You will receive a verification code via email, please enter the code in the Spendsy Wallet App (the email may take around 15 minutes to arrive at your mailbox).
  6. Continue to fill in other personal information.

Your account will be successfully set up after following all the steps above.

Please check whether you have registered an account with us (if not, please follow the steps in the question 'How do I sign up for the business account). If you have created an account, you will already have a business page. To customise it:

  1. Open Spendsy Wallet and click business account.
  2. Sign into your account.
  3. Click 'Page' and then 'Edit Page'.

From there, you can change picture of your business, add descriptions, add categories and more!

you can check your overview of coupon issuance and quota by visiting the 'Records' on Spendsy Wallet. If you have reached your quota limit, you can consider upgrading your subscription plan.

Visit ‘Page' at the bottom tab navigation bar in Spendsy Wallet, you will be able to see how many people are following your page and used your coupons.

Due to security reason, you may not sign your account into more than 1 device.

While signing into your account on a new device, you will be asked to either:

- Keep your old device signed in and your new current device will not be able to login, or

- Logout from your old device and sign in using your new current device.

Subscription plan are a way to reduce your cost while using Spendsy Wallet with us. We provide a 'Software as a Service' Subscription plan so you can decide which plan to join based on your usage.

At free tier, you can issue 50 coupons per month at maximum. At different paid tiers, these limits will be increased to meet your need.

You may find more about our subscription plans at www.spendsy.com/pricing.

Due to security reasons, we cannot disclose our security strategy on protecting the user’s information.

However, we can promise that we have been working closely with our staffs and partnered platform to ensure that your personal information is well protected. We are constantly reinvesting our money in improving our online security. For more details, you may visit our Privacy Policy Statement and Terms and Condition.

Using Spendsy App – Personal User

  1. Download the 'Spendsy Wallet' app from Google Play / App Store.
  2. Open Spendsy Wallet and you will arrive at the account choosing page.
  3. Select Personal Account.
  4. Fill in your telephone number and email address and click the ‘continue’ button.
  5. You will receive a verification code via email, please enter the code in the Spendsy Wallet App (the email may take around 15 minutes to arrive at your mailbox).
  6. Continue to fill in other personal information.

Your account will be successfully set up after following all the steps above.

You can search for a category by visiting the 'Search' Page in Spendsy Wallet, then click on the 'Customise' icon to select the categories you want to look for.

If you found a business that you would like to save, you may do so by clicking the heart shaped icon displayed at the top of the business page.

When you see a discount that you are interested in, simply just double tap onto the picture and a prompt will pop up to ask whether you want to save the coupon.

The coupon can be used when you present the coupon's QR code to the staff at the store.

If you have already downloaded the coupon into your Spendsy Wallet, click 'Display QR Code' and show your screen to the staff for them to scan it. Afterwards, just enjoy the discount!

Due to security reason, you may not sign your account into more than 1 device.

While signing into your account on a new device, you will be asked to either:

- Keep your old device signed in and your new current device will not be able to login, or

- Logout from your old device and sign in using your new current device.

Subscription plan are a way to reduce your cost while using Spendsy Wallet with us. Instead of charging you a fix amount of money, we provide a 'Software as a Service' Subscription plan so you can decide which plan to join based on your usage.

At free tier, you can store up to 10 coupons monthly in your Spendsy Wallet app. You can increase the limit by joining our paid tiers to meet your own needs.

You may find more about our subscription plans at www.spendsy.com/pricing.

Due to security reasons, we cannot disclose our security strategy on protecting the user’s information.

However, we can promise that we have been working closely with our staffs and partnered platform to ensure that your personal information is well protected. We are constantly reinvesting our money in improving our online security. For more details, you may visit our Privacy Policy Statement and Terms and Condition.

Any Other Questions?

As our development of Spendsy Wallet is still ongoing, please contact us or leave us a message if you have any further questions and suggestions.

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