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Terms And Conditions

The following information are the terms and conditions (“Terms”) of using the website and mobile application (“Platforms”) provided by Spendsy Limited (“Spendsy” or “we” or “our” or “us”).

Please read the Terms and Conditions carefully before you use our platforms. By accessing our platforms thereof, you have read, understood and agreed to be bound the terms below. If you do not agree with our terms, please do not access any of our services. For users below the age of 18, a consent must be obtained from a person who is aged 18 or above and can take responsibility for their actions.

1. Information About Spendsy And How To Contact Us

Spendsy develops Hong Kong’s first social media mobile wallet (Spendsy Wallet), that integrates digital wallet with Spendsy’s own social media feed system to provide an entertaining Online-Merge-Offline (OMO) experience between SMEs and consumers.

The website (www.spendsy.com) and the application (Spendsy Wallet) are operated by Spendsy Limited. We are a company that is incorporated under the laws of Hong Kong.

You may contact our Customer Service Team by:

  1. Email: info@spendsy.com
  2. Phone: +852 3707 2210
  3. Writing to the following Address:

Customer Service Team
Spendsy Limited,
Room 1805-06,
610 Nathan Road
Mong Kok, Kowloon,
Hong Kong

2. Intellectual Property

The Spendsy logo displayed in our services is a trademark of Spendsy. Any intellectual properties (including but not limited to, trademarks, images, rights in design and databases), whether registered or unregistered, are a property of Spendsy. Only authorised and permitted bodies with our consent are allowed to copy, upload, use and publish our intellectual properties.

All contents and materials displayed on our platform are protected by copyright. This meant that you are not allowed to copy, reproduce or distribute these materials without our prior consent.

3. Account Creation And Termination

To access our services, you must first create an account to register as our user.

You may create an account with us via the Spendsy Wallet application. Spendsy Wallet supports IOS 12 or above, and Android 6 or above. Each user is only permitted to open one personal account plus one business owner account for each business that you can represent or own.

Upon creation, you will be asked to provide an email address, a phone number, your name prefix together with your first name, last name, and/or date of birth depends on use cases. User should ensure that the email address and phone number you have entered are controlled by you and accessible to you. Authentication codes will be sent to you via these channels for verification purposes, which includes but not limited to sign-in process. We take no responsibility for any undelivered messages if the user has inputted incorrect information upon registration or user shares the email account and/or phone number to a third person that leads to data leakage and/or unauthorised actions.

Upon receiving your direct marketing consent, the above personal information we have collected from you could be used to contact you to provide the latest offers and notifications. For more detailed information and direct marketing option, please refer to our Personal Information Collection Statement at www.spendsy.com/personal-information-collection-statement/.

Please ensure that the personal information you have filled in are real and correct without any elements of fraud. If there are any mistakes or any updates on the information given, you may try doing it using Spendsy Wallet or may contact our Privacy Team at privacy@spendsy.com.

If we believe that any users have committed to any misconduct and fraud that is related to the operation of Spendsy, including but not limited to any attempts to use multiple personal accounts by you, we reserve the right to remove any benefits you are entitled within our services and to terminate all your secondary personal accounts immediately.

4. Using Our Services

Your account with Spendsy is specifically for your own use, even with business accounts. You should be the only one who can have access to it. If you are a business owner and wish to delegate tasks to your employees, such as sharing management access to your employees, you can create sub user accounts under your main business account and grant them with either the ‘admin’ or ‘cashier’ access.

For businesses, the token asset, such as coupons, you issued should follow the terms and conditions you set. All personal users should read the terms and conditions stated on the asset carefully before using it.

5. Subscription And Payment

Spendsy Wallet offers free tier services by default. However, we offered paid tier subscription plan by monthly or annually depending on your needs. The subscription plans are bind with the following terms, unless we have notified you otherwise in writing:

  • Payment transactions are processed by Stripe, our trusted payment provider.
  • Payment will be billed by the currency you select (Default to Hong Kong Dollars).
  • Currently we only accept payment by a valid credit card or debit card.
  • You may update your billing information before the next billing cycle.
  • You should ensure you have sufficient funds in your bank account for the payment, if we do not receive the payment on time, we will switch your account to free tier plan immediately.
  • When you are subscripted to one of the paid tiers, you agree to automatically renew the plan when reaching the end of your current billing cycle. You may manually cancel your current plan at our wallet application.

6. User Privacy Protection

We only collect minimal personal data that we believe to be relevant to our business operation. Your data will be handled by our authorised employees and we do not share information to any businesses without your prior consent.

User should be reminded that by giving consent to share your information to your targeted businesses, you understand that we are not responsible for your privacy protection under these businesses as they will become the data user of your information after your consent.

We constantly take active steps to update our security measures on data protection against unlawful processing. However, users should keep in mind that the internet is not completely secure and should be cautious while being asked to provide any personal information.

You can find out more about Spendsy’s policies on privacy and data protection at www.spendsy.com/privacy-policy-statement/.

7. Language

All written contents in our platform, not limited to the terms and privacy policies, are written in the English language and then translated into Traditional Chinese. If there are any inconsistency between the different language versions, the English version should be considered as the most accurate.

8. Updates On Terms And Conditions

Spendsy strives for continual improvement to our services, therefore there might be time where we have to update the terms to ensure they are clear, error-free and up-to-date.

Spendsy reserves the right to update the terms and conditions. Any changes will be posted to the site, please always refer to the latest version at www.spendsy.com/terms-and-conditions/.

Version 1.0 (Release Date: 13/07/2022)

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